Female sex fights Hoff, owner of Lush Burger, has responded to critics on Yelp. Hoff decided to respond to Yelp reviewers, which has led to more bad Yelp reviews. Yelp has become a powerful tool that people use to voice their opinions or become a critic.
A bad rating for something like a restaurant can actually hurt the business if others view it and decide not to try it for themselves. Sometimes you can click on the profile of a reviewer and find that they are simply out to be a Negative Nancy or just like to be a keyboard commando. Well, one Scottsdale restaurant is taking some of those people to task and fighting back. Jay Hoff owns a burger joint called Lush. It’s been around for years but Hoff just bought it last year. Its family friend going out of our way to makes sure we’re putting out some awesome burgers,” Hoff said.
Hoff and his family own four restaurants. Most are on the East Coast. Hoff is from Rhode Island and if you know anything about folks on the East Coast, there is no such thing as filter or being passive-aggressive. If a customer has an issue and tells us in a constructive manner, we take care of them. But if somebody is going to be abusive, hide behind a pen name, being rude, ill-wishing, I’m going to call them out on it,” Hoff said.